Agency Code: 0DDZ52
Sales Executive: Patrick Cranston 214-570-6613,
Underwriter: Lindsay Jackson 865-777-6517,
Customer Service: 877-878-2468,
Your Travelers Team

Roadside Assistance: 800.252.4633

Agent Login Link:

Billing, Service and Underwriting for assistance with:
Quote & Issue Input Questions
Quote & Issue Procedural Questions
Premium Discrepancies
Billing questions

Billing Payments
Pay by Phone at 1.800.842.8574

Address for Regular Payments:
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266-0307

Overnight Payments:
Travelers Insurance
Attn: Lockbox Operations
PO Box 660307
2701 East Grauwyler Rd., BLDG 1
Irving, TX 75061

Agency Automation assistance with Connecting to Travelers
Password Resets
Quote & Issue Functions Do Not Appear To Be Working Properly
Comparative Rater Link
Message Board
Fax/Email Functions

Claim Contacts
Report a Claim or Inquiries

(Available 24 hours a day, 365 days a year)

Boat / Yacht Department
Option 4 vessels under 30 feet
Option 5 vessels 30 feet and over
Boat Yacht Contact Sheet

Carrier Notes:

Auto Discounts:

Multi-policy discount: up to 13%
Homeownership discount: up to 5%
Early Quote discount: up to 10%
Continuous insurance: up to 15%
Paid in full: up to 7.5%
EFT: up to 2%

IntelliDrive Training:
• IntelliDrive self-paced course
App tracks: breaking, accelerating, time of day, speeding; intended to price risk more accurately. Discount starts 5%; up to 20% for good drivers. 50% of customers are willing to share data for a discount. Customers can opt out within 45 days.
75% of customers are getting a discount
14% is the average discount up to 20%
Intelledrive marketing


Quantum Home 2.0 Training Recommend starting with Watch Quantum Home 2.0 Videos and then getting into the Take the Training.
QH2 t gives you the ability to scale down Coverages B, C, D
B (other structures) from 10 to 1%
C (personal property) from 70% to 25%
D (loss of use) lowered or declined
Equipment Break Down ($2 a month)
QH2 – Dwelling Coverage Comparision Chart
PL-18360 QH2 Equipment Breakdown Overview

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